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COVID-19 Property Updates

UPDATED January 19, 2021

Effective December 13, 2020 11:59am, as per the direction of the Provincial Government, Promenade Shopping Centre will be closed for in-store shopping.

Essential Services remain open.  Select retailers are providing curbside and store front pick up.  A complete list follows below.  It is best to call the retailer you are interesting in purchasing from to determine your options.

Entrance 4 and 5 will open at 8am for access to essential services.  Entrance 1 is open at 8am Monday to Friday, CLOSED on weekends.  For the time being Entrance 2 & 3 will remain closed.

We are open the following hours:

Monday to Saturday 11am to 7pm
Sunday 11am to 6pm

The food court is open for take-out.

Rexall is open Monday-Friday 9am to 7pm, Sat & Sun 10am to 6pm
T&T Supermarket is open 9am to 10pm Daily (Exterior Doors ONLY)
Nortown is open Monday-Friday  8am – 7pm, Sat CLOSED, Sun 8am – 6pm

The following is a list of retailers that are open as Essential Services and/or are offering curbside and store side pick up.  It is best to call the retailer directly to confirm details and hours.

Essential Services

Alter Stuckler (9:00 am – 8:30 pm)
Altima
Aroma (11am – 6pm Daily)
Bell
BMO (Mon – Friday 10am – 5pm, Saturday 10am – 3pm, Sunday CLOSED)
Bourbon St. Grill
Centro Café (Mon-Thurs 11am-7pm, Fri 11am-3pm, Sat 11am-11pm, Sun 11am-6pm)
Dental Corp
Dollarama
Dr. Price/Chen
Experimax (12pm – 6pm)
Eyecan (12pm – 6pm)
Fido
Freedom Mobile (Text Full name to (289) 807-4218 to receive a confirmation of appointment)
Fruit of the Land (12pm to 3pm Daily – Use Entrance 1 off Bathurst St.)
H&R Block (Mon-Fri: 11am – 5pm)
INS Market/International News
Jollibee (10am to 8pm Daily) (Exterior Entrance Only)
Lenscrafters (11am – 7pm Daily)
Manchu Wok
New Life (12pm – 6pm)
Nortown (M-F 8am – 7pm, Sat CLOSED, Sun 8am – 6pm)
Popeyes (11am – 10pm Daily) (Exterior Entrance Only)
Promenade Law
ProMotion (Mon-Thurs: 8am – 8pm, Fri: 8am – 4:30pm)
Rexall (Monday-Friday 9am to 7pm, Sat & Sun 10am to 6pm)
Rogers (11am – 5pm Daily)
Starbucks (Mon-Fri 8am – 7pm, Sat & Sun 9am – 6pm)
T&T Supermarket (9am to 10pm Daily)
Telus/Kodoo
Thai Express
Tim Hortons (Mon-Fri 9am – 7pm, Sat & Sun 9am – 6pm)
Wireless Wave (12pm – 6pm)

Curbside Pick Up

Centro Café (Mon-Thurs 11am-7pm, Fri 11am-3pm, Sat 11am-11pm, Sun 11am-6pm)
Fruit of the Land (12pm to 3pm Daily & by appointment – Use Entrance 1 off Bathurst St.)
Moshe
Pandora (Wednesday to Sunday Only)
Promenade Park Towers
Showcase
Sport Chek (Mon-Fri: 10 am – 7pm, Sat: 10am – 6pm, Sun: 11am – 6pm)

In-Mall Pick Up (Level 1 Stores Pick up at Entrance 4, Level 2 Stores Pick up at Entrance 1)

Aritzia
Fruit of the Land (12pm to 3pm Daily & by appointment – Use Entrance 1 off Bathurst St.)
Moshe
NYC Clothing
Showcase
Sport Chek (Mon-Sat: 10am – 9pm, Sun: 11am – 7pm)

This means that, with a few exceptions, all individuals entering Promenade Shopping Centre will be required to wear a mask or face covering while inside the shopping centre.  This is an additional measure to reduce the spread of COVID-19 and to keep each other safe.To ensure everyone’s safety, York Region has mandated that facial masks be worn when in indoor public spaces effective Friday, July 17, 2020. The health & safety of our shoppers, employees and community is always our top priority.  Please maintain physical distance of 6 ft at all times while in the shopping centre.  We have designated enter and exit doors and ask that you follow the floor markings in the centre.  The mall capacity is set at 2,500 to keep our shoppers safe.  If this number is exceeded you will be asked to wait outdoors until we are able to allow more people to enter.

For more information on York Region’s policy please click here.

Visiting the mall and have a question for Guest Services?
Text (437) 233-8237 for contactless service (available during mall hours).

During this time, individual store hours and operations may vary.  We suggest you reach out to the stores you would like to visit to confirm their hours.

Stay safe & healthy!