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COVID-19 Property Updates

UPDATED June 24, 2021

Promenade Shopping Centre will reopen for in-person shopping effective Wednesday, June 30 at 11am!

Until that time Promenade Shopping Centre must remain closed for in-person shopping with the exception of essential services that will be open at 25% capacity.  Select retailers are offering curbside pick up (see list below).

Only non-essential retail stores with exterior entrances may reopen at 15% capacity.  Urban Planet is open from their Bathurst St. exterior entrance only (this does not include Urban Kids).

Essential Services OPEN
Bank of Montreal M-F 10am-5pm/Sa 10am-3pm/Su CLOSED
EyeCan 12pm-6pm Daily
Fido M-F 11am-7pm/Sa&Su 11am-6pm
H&R Block M-F 11am-7pm/Sa&Su 11am-6pm
LCBO M-Sa 10am-9pm/Su 11am-6pm
Lenscrafters M-F 11am-7pm/Sa&Su 11am-6pm
New Life 12pm-6pm Daily
Nortown Foods M-F 8am-7pm/Sa CLOSED/Su 8am-6pm
Rexall M-F 9am-7pm/Sa&Su 10am-6pm
Showcase 11am-5pm Daily
T&T Supermarket 9am-10pm Daily
Telephone Booth M-F 11am-7pm/Sa&Su 11am-6pm
Telus M-F 11am-7pm/Sa&Su 11am-6pm
Vision World 12pm-6pm Daily
Wireless Wave M-F 11am-7pm/Sa&Su 11am-6pm
*All medical offices are open.  Please contact your health care provider directly for hours and to schedule appointments.
Food Services Offering Take-Out
Aroma M-F 10am-7pm/Sa&Su 10am-6pm
Baskin Robbins M-F 12pm-7pm/Sa&Su 12pm-6pm
Bourbon Street Grill M-F 11am-7pm/Sa&Su 11am-6pm
Centro Café M-Th 11am-7pm/Fr 11am-3pm/Sa CLOSED/Su 11am-7pm
Jollibee 10am-9pm Daily
Kernels Popcorn M-F 12pm-7pm/Sa&Su 12pm-6pm
Manchu Wok M-F 11am-7pm/Sa&Su 11am-6pm
Popeye’s 11am-8:30pm Daily
Thai Express M-F 11am-7pm/Sa&Su 11am-6pm
Tim Horton’s M-F 9:30am-7:00pm/Sa&Su 10am-6pm
Curbside Pickup Available
Caryl Baker Visage *Call (905) 881-7997 or email
Club Monaco
Fruit of the Land *Call (905) 761-9611 or email
Moshe Fine Jewellery 11am-5pm Monday-Friday
Pandora W-F 11am-7pm, Sa&Su 11am-6pm
Stores with Exterior Entrances – Open for In-Person Shopping
Urban Planet *Urban Kids remains closed at this time.

At this time only Entrances 1, 4 & 5 will be open for access to essential services.  You must use the door nearest your destination. Entrances 2 & 3 will remain closed.

Everyone entering the mall must complete a screening.   You may either do so ahead of time online at: COVID-19 customer screening ( and show your result at the door, or complete it verbally with mall staff upon entering.

All individuals entering Promenade Shopping Centre will be required to wear a mask or face covering while inside the shopping centre.  York Region has mandated that facial masks be worn when in indoor public spaces effective Friday, July 17, 2020. For more information on York Region’s policy please click here.

The health & safety of our shoppers, employees and community is always our top priority.  Please maintain physical distance of 6 ft at all times while in the shopping centre.  We have designated enter and exit doors and ask that you follow the floor markings in the centre.  The mall capacity is set at 2,500 to keep our shoppers safe.  If this number is exceeded you will be asked to wait outdoors until we are able to allow more people to enter.

Stay safe & healthy!