Job Opportunities

Well recognized in the field of fashion in Canada, our company is presently looking for a store manager that is passionate about fashion for our Boutique Tristan et Iseut.

STORE MANAGER

Job Summary

In collaboration with the regional supervisor, maximize the performance of the store through the effective training of store personnel and the management of all aspects of store operations. Ensure that customers receive quality service and ensure that the visual presentation standards are observed.

Responsibilities

• Provide excellent customer service meeting established standards in order to build customer loyalty for the company and the store.
• Perform store operations such to optimize sales and encourage all employees in their sales goals.
• Motivate team through leadership and role modeling.
• Responsible for recruitment, hiring and development of an effective and productive sales team.
• Work in collaboration with the Human Resources and Payroll department.
• Responsible of expense control by exerting a vigilant control of salaries and manage store expenses.
• Allocate hours of work in accordance with the hours chart established by the Head Office.
• Ensure that the merchandise is presented in accordance with established guidelines.
• Ensure that merchandise maintenance and care standards are observed.
• Ensure that inventories are balanced in collaboration with the Regional Supervisor.
• Follow and apply company policies and procedures in a consistent manner in order to ensure loss prevention.
• Reflect the company’s image in a professional and well groomed manner in accordance with the company dress code.

Educational Requirements

• High School Diploma and higher
• or equivalent work experience
• or inter-company successive plan completed

Required skills

• Communication
• Time management
• Organization and delegation
• Recruitment, training and development
• Performance management
• Bilingualism when necessary

Salary and advantages

• To discuss

For more information, please contact Catherine Keskinbicak, Regional Supervisor catherine.keskinbicak@tristanstyle.com

Well recognized in the field of fashion in Canada, our company is presently looking for an assistant-manager that is passionate about fashion for our Boutique Tristan et Iseut.

ASSISTANT-MANAGER

Job Summary

Assist the manager in order to maximize the performance of the store through the effective training of store personnel and the management of all aspects of store operations. Ensure that customers receive quality service and ensure that the visual presentation standards are observed. Assistant managers are responsible for the store’s operations during the manager’s absence.

Responsibilities

• Build customer loyalty by providing customer service in accordance with the company standard.
• Follow the established Tristan customer service program.
• To perform store operations such to optimize sales and foster the development of all employees. Apply full sales potential and know the importance of continually increasing your productivity.
• Assist the manager to recruit, hire and develop an effective and productive sales force.
• Assist the manager to exert a vigilant control of salaries and to manage store expenses.
• Support the manager and the regional supervisor in balancing inventories.
• Present the merchandise in accordance with established guidelines.
• Ensure that merchandise maintenance and care standards are observed.
• Contribute to motivate team through leadership and role modeling.
• Follow and apply company policies and procedures in a consistent manner in order to ensure loss prevention.
• Reflect the company’s image in a professional and well groomed manner in accordance with the company dress code.

Educational Requirements

• High School Diploma and higher
• or equivalent work experience
• or inter-company successive plan completed

Required skills

• Capability to replace the manager during his/her absence
• Customer service skills
• Able to deal with the pressure of obtaining sales targets
• High end personal sales expectation
• Sales experience
• Product knowledge
• Merchandising skills
• Social skills and pleasant personality
• Bilingualism when necessary

Salary and advantages

• To discuss

For more information, please contact Catherine Keskinbicak, Regional Supervisor catherine.keskinbicak@tristanstyle.com

Rinascimento is a Canadian retailer that specializes in high end Italian fast fashion. Our ability to continuously provide our customers with new and exciting merchandise is precisely what sets us apart from all other competitors. An opportunity to work within our company means the chance to be a vital component of our rapid growth and success. We encourage all team members to continuously bring new and exciting ideas to the table. Having been in the industry for over 25 years, we recognize the value of great employees and do everything in our power to keep our team members happy and stimulated.

We are currently seeking an enthusiastic and creative individual to join our Team! We are looking for: RETAIL MANAGER/SUPERVISOR

Candidates should have excellent interpersonal and communication skills along with a sense of style to interact with customers and meet their unique and personal shopping needs. We offer a competitive salary and benefits which clothing allowance. Only qualified candidates will receive a response.

Your duties as Manager and Supervisor are the following:

• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Ensures availability of merchandise and services by approving contracts; maintaining inventories.
• Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability, cleanliness and functionality of the Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Contributes to team effort by accomplishing related results as needed
• Ensure that everything is in order

Qualifications:

• Minimum of 3-5 years retail management experience;
• A genuine interest in fashion
• High-school diploma or equivalent
• Strong merchandising and visual presentation skills;
• Excellent selling and customer service abilities;
• Proven people development skills and ability to assess talent;
• Excellent communication skills;
• Ability to delegate and follow up;
• Strong time management and priority setting skills.

Job Type: Full-time

To Apply: Please submit a cv to Tina Mainardi at info@imperialfashion.ca

Rinascimento is a Canadian retailer that specializes in high end Italian fast fashion. Our ability to continuously provide our customers with new and exciting merchandise is precisely what sets us apart from all other competitors. An opportunity to work within our company means the chance to be a vital component of our rapid growth and success. We encourage all team members to continuously bring new and exciting ideas to the table. Having been in the industry for over 25 years, we recognize the value of great employees and do everything in our power to keep our team members happy and stimulated.

We are currently seeking an enthusiastic and creative individual to join our Team! We are looking for: Sales Associate

Candidates should have excellent interpersonal and communication skills along with a sense of style to interact with customers and meet their unique and personal shopping needs. We offer a competitive salary and benefits which clothing allowance. Only qualified candidates will receive a response.

Your duties as a Sales associate:

• Assists the Store Manager with responsibilities in the store: identifying training needs; discussing strengths, opportunities, and trends; providing a strong leadership presence; delivering consistent, in the moment, feedback and coaching; focusing on productivity to meet sales goals
• Support the manager on all operational issues as required
• Able to build constructive and effective relationships with team and customers
• Ability to work effectively within a team and be assertive in driving successful management strategies
• Always creates a welcoming environment for the customer by greeting and assisting
• Quickly responds to customer inquiries and needs
• Always follows-up with customers
• Ensures company standards are met for store

Job Type: Full-time

Job Type: Part-time

To Apply: Please submit a cv to Tina Mainardi at info@imperialfashion.ca

Maska is a Canadian retailer that specializes in high end Italian fast fashion. Our ability to continuously provide our customers with new and exciting merchandise is precisely what sets us apart from all other competitors. An opportunity to work within our company means the chance to be a vital component of our rapid growth and success. We encourage all team members to continuously bring new and exciting ideas to the table. Having been in the industry for over 25 years, we recognize the value of great employees and do everything in our power to keep our team members happy and stimulated.

We are currently seeking an enthusiastic and creative individual to join our Team! We are looking for: RETAIL MANAGER/SUPERVISOR

Candidates should have excellent interpersonal and communication skills along with a sense of style to interact with customers and meet their unique and personal shopping needs. We offer a competitive salary and benefits which clothing allowance. Only qualified candidates will receive a response.

Your duties as Manager and Supervisor are the following:

• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Ensures availability of merchandise and services by approving contracts; maintaining inventories.
• Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability, cleanliness and functionality of the Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Contributes to team effort by accomplishing related results as needed
• Ensure that everything is in order

Qualifications:

• Minimum of 3-5 years retail management experience;
• A genuine interest in fashion
• High-school diploma or equivalent
• Strong merchandising and visual presentation skills;
• Excellent selling and customer service abilities;
• Proven people development skills and ability to assess talent;
• Excellent communication skills;
• Ability to delegate and follow up;
• Strong time management and priority setting skills.

Job Type: Full-time

To Apply: Please submit a cv to Tina Mainardi at info@imperialfashion.ca

Maska is a Canadian retailer that specializes in high end Italian fast fashion. Our ability to continuously provide our customers with new and exciting merchandise is precisely what sets us apart from all other competitors. An opportunity to work within our company means the chance to be a vital component of our rapid growth and success. We encourage all team members to continuously bring new and exciting ideas to the table. Having been in the industry for over 25 years, we recognize the value of great employees and do everything in our power to keep our team members happy and stimulated.

We are currently seeking an enthusiastic and creative individual to join our Team! We are looking for: Sales Associate

Candidates should have excellent interpersonal and communication skills along with a sense of style to interact with customers and meet their unique and personal shopping needs. We offer a competitive salary and benefits which clothing allowance. Only qualified candidates will receive a response.

Your duties as a Sales associate:

• Assists the Store Manager with responsibilities in the store: identifying training needs; discussing strengths, opportunities, and trends; providing a strong leadership presence; delivering consistent, in the moment, feedback and coaching; focusing on productivity to meet sales goals
• Support the manager on all operational issues as required
• Able to build constructive and effective relationships with team and customers
• Ability to work effectively within a team and be assertive in driving successful management strategies
• Always creates a welcoming environment for the customer by greeting and assisting
• Quickly responds to customer inquiries and needs
• Always follows-up with customers
• Ensures company standards are met for store

Job Type: Full-time

Job Type: Part-time

To Apply: Please submit a cv to Tina Mainardi at info@imperialfashion.ca

Come grow with us! TELUS wants YOU to join our retail team. Hiring now a Part Time Sales Representative in Promenade Mall, Thornhill, ON.

1. Did you line-up with your friends to get the latest phone?
2. Do you have gadgets up and running in minutes?
3. Does everyone ask you for advice on the hottest tech?
4. Are you charming, hilarious, and really fun at parties?

If you answered “yes” then we could really use someone like you. We want to be THE place to help Canadians to connect their lives with technology. We have the latest gadgets and digital services. Our stores are designed to be interactive. So now we are looking for enthusiastic, tech-savvy, interesting, and interested team members.

There are lots of different roles on our team. Our store managers, assistant store managers, client support facilitators, and sales representatives share ideas, answer questions and generally take care of our customers. And, if you take care of our customers, we’ll take really good care of you. We have all the great things you would expect from TELUS, like competitive pay and benefits. You can also build a career here. We have lots of opportunities for curious, customer-focused, hardworking team members. If this sounds like you, then join us.

For more information and to apply, please visit: https://telus.taleo.net/careersection/10000/jobdetail.ftl?lang=en&job=RET21708-19

OVERVIEW

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

RESPONSIBILITIES

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

QUALIFICATIONS

• 0-3 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Job Type: Part Time
How to apply: Please Apply Now at www.sneakerjobs.com

OVERVIEW

You were born to lead. Reporting to your District Manager, your number one priority is to lead the store team to provide extreme customer service. You will lead, coach, and develop your team to exceed all corporate goals and initiatives. Your responsibilities will include all aspects of store management including recruiting, hiring, training, customer service, visual merchandising, and store operations. Our People deserve the very best managers… and they get them!

RESPONSIBILITIES

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment Qualifications
• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

QUALIFICATIONS

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Job Type: Full Time
How to apply: Please Apply Now at www.sneakerjobs.com

OVERVIEW

You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

RESPONSIBILITIES

• Coaching and motivating your team to inspire top performance and an exceptional customer experience
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• Execute plans to drive key performance indicators to maximize profitability
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• Act as a partner between customers, sales associates, store leadership and corporate business partners
• Maintains a high level of customer focus and leads by example with clear and engaging communication
• Ensures visual directives and standards are maintained
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

QUALIFICATIONS

• Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust]
• Flexible availability – including nights, weekends, and holidays

Job Type: Full Time
How to apply: Contact Mathias Baisre, Field Talent Specialist, via email: mathias.baisre@footlocker.com

OVERVIEW

You get it. It is all about the in-store Customer experience. You love to talk about athletic sneakers and apparel as much as you love to collect them. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent.

RESPONSIBILITIES

• Inspire, and motivate your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Maintaining personal and productivity goals
• Uphold the quality and productivity of every aspect of your store
• Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

QUALIFICATIONS

• At least 1 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Job Type: Full-time
How to apply: Please Apply Now at www.sneakerjobs.com

Walking On A Cloud is looking for an enthusiastic individual to join our growing team.  Our Promenade Shopping Centre location is currently looking for a Full – Time Sales Associate with retail experience. Candidates must have experience with sales, customer service and be available to work days, evenings and weekends.

HOW TO APPLY
Send your resume and cover letter in response to this posting to HR@walkingonacloud.com stating “Promenade Mall Manager Application” in subject line or in person at the store. We would like to thank all applicants however, only those individuals selected for an interview will be contacted.

Are you a leader who is able to encourage and drive your sales team to deliver higher results?
Are you inspired by fashion and motivated by a fast-paced and changing environment? Then we’re looking for you!
You and a fashion career with Le Château …..that’s a perfect fit!

Le Château offers a rewarding employment experience with opportunity for continuous career development. You’ll work in a collaborative environment where each person has the ability to contribute to the success of our brand.

Our Key Holders will:

• Demonstrate successful leadership ability
• Possess a proven track record of meeting or exceeding sales targets
• Assist with the selection, development, and retention of a knowledgeable and engaged sales team

Le Château is dedicated to providing you with:

• A 50% discount on all Fashion for Work
• A flexible part-time schedule that is supportive of your work/life balance
• Open knowledge of corporate strategies & financial information, and influence over product, store operations, and other aspects of Le Château’s business development decisions, allowing you to take ownership and pride in the achievements of your store as well as Le Château’s corporate results
• On-going leadership and career training that enables you to build valuable industry skills for your future, and foster personal and professional growth in yourself and your Store team
• Internships and Summer Placements in our Montreal Head Office in departments including Buying, Operations, Distribution, and Finance
• Lucrative incentive　programs, great contests, education allowance, a competitive benefits package, and much more!

Apply in-store or on-line:Or on-line: www.lechateau.com

NOTIFICATION

Le Chateau welcomes applications from people with disabilities.  Accommodation requests are co-ordinated through the Human Resources Department by contacting us, or having the hiring manager contact us at 1-888-577-7419 ext. 8499 or by e-mail at  recruiting@lechateau.com

As a member of the Le Château team you play a valuable and exciting role in our fast-paced store, where you have endless opportunities for career development. You represent our exclusive brand and deliver professional customer service to help customers find the right products to fulfill their unique wardrobe needs.

Le Château is dedicated to providing you with:

• A 50% discount on all our fashions!
• A flexible schedule that is supportive of your work/life balance
• Endless opportunities to build new skills and knowledge in any area of our business, helping you gain relevant experience for your future
• A positive, safe, and comfortable work environment where your opinion matters, and you are recognized and rewarded for your success
• Lucrative commission structure, great contests, education allowance, and much more!

Position Requirements:

• Fashion retail experience an asset
• Flexible Part Time availability required: days, evenings, weekends

Apply in-store today by introducing yourself to a member of the Store Management Team!

 Or on-line @ lechateau.com

NOTIFICATION

Le Chateau welcomes applications from people with disabilities.  Accommodation requests are co-ordinated through the Human Resources Department by contacting us, or having the hiring manager contact us at 1-888-577-7419 ext. 8499 or by e-mail at  recruiting@lechateau.com

Come Grow with Team SoftMoc!

The retail footwear industry is challenging work, but worth every minute.

SoftMoc Shoes is a growing high-tech retailer of Lifestyle and Fashion footwear and accessories. We have a mix of physical retail locations in major shopping Destinations across Canada and a complete E-Commerce division.

Today, SoftMoc Stores range from our Classic Original Concept to some of the most Cutting-Edge designs visible in Major Canadian Shopping Destinations. With our SoftMoc and SoftMoc ShoeRack names we offer the Ultimate Lifestyle and Fashion Footwear collections in both Modern Boutique style Stores and Incredible Power Center locations. Our stores employ the newest Retail Technology and Advancements to enhance the Work Environment for all team members.

Our SoftMoc.com E-Commerce site is one of the best Footwear Shopping destinations, offering the shopper a full range of Brands, Styles and Services. SoftMoc utilizes this “Online Advantage” to benefit Shoppers and Employees alike, both In-Store and Online. Our single minded SoftMoc approach to the Total Customer Experience makes every day more rewarding.

SoftMoc offers its Team some of the most dynamic pay structures in retail today. This is available to Team SoftMoc members within a vast range of available positions. Customer Service and Sales members can make the most of steady hourly compensation mixed with a range of Commissions, Perks and Bonuses, relative to their position. It is Simple! The more our Team enhances the Total Customer Experience the more they are rewarded! If you have the Drive and Ability, we have the compensation to match. SoftMoc always strives to reward our Team by Promoting first from within.

We are looking for You….the perfect addition to Team SoftMoc – Promenade Mall

Blink Blank is a girls’ occasional wear boutique. We are looking for a sales associate for our Promenade location.

This job might be for you if you are:

• You’re flexible and don’t mind working evenings, weekends and holidays..
• You connect well with everyone
• You preferably have some previous relevant retail experience

If this sounds like you, we want to speak with you! The best way to apply is to send your resume to “hr@blinkblank.ca” with subject “Promenade” or bring your resume in store!

Company Description
Club Monaco is an international brand that designs and creates modern yet timeless clothing and accessories for women and men. Since its first store opened in Toronto in 1985, Club Monaco has been recognized by fashion influencers for its thoughtfully designed, purposeful collections featuring relevant, wearable pieces, fine fabrics and exceptional fits. In 1999, Club Monaco became a subsidiary of the Polo Ralph Lauren Corporation.

Position Overview
Assistant Managers support Store Managers with the overall daily management, sales, training, and operations of the store.

Essential Duties & Responsibilities
Delivering and Impacting Business Results

• Assist in motivating staff and align daily activities to achieve business goals
• Monitor sales floor and zone coverage to drive sales and maintain customer focus
• Model and Ensure dress code compliance
• Monitor service associate breaks and shift changes
• Communicate top and bottom sellers to Store Manager
• Respond to changing demands of the business
• Conduct hourly sales reads and coach staff on exceeding sales targets
• Achieve personal sales targets Customer Focus
• Protect the customer experience in all business areas
• Focus staff on the importance of the quality of our relationships with our customers
• Ensure proper training on product knowledge for staff
• Lead by example in client capture results Operational Standards
• Ensure compliance with all policies and procedures
• Ensure daily monitoring and execution of sales and payroll goals.
• Uphold and model established best practices
• Needs to be a #1 sales leader on the floor measured by sales per hour/average sales and units per transaction
• Strict compliance and adhering to the application of policies and procedures Leadership Attributes
• Demonstrates flexibility and innovation in recognizing and reacting to changing work demands
• Effectively leverages and appropriately delegates responsibilities to staff.
• Fosters a challenging and positive team environment in which members participate, cooperate with and support each other
• Provides a clear sense of direction for service associates.
• Takes accountability for personal results Loss Prevention
• Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures
• Is knowledgeable of and follows all policies in company: Store Operations Manual and Store Audit Standards Point of Sales Manual Human Resources Manual Loss Prevention Manual and Store Audit Standards

Experience, Skills & Knowledge

• A minimum of 1 year of retail management experience
• Excellent interpersonal skills supporting a team environment
• Excellent English communication verbal and written
• Excellent time management/project skills
• Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results
• Hours/days of work vary due to the demands of the business
• Must be able to work shift standing and waking and able to lift approximately 20lbs, and to pack, unpack and move stock

Email Resume to: lynn.rubin@clubmonaco.com

We are looking for a Store Manager. Come Join our Fantastic Team at Things Engraved, Promenade Mall.

Bring us your WINNING SMILE TODAY and we’ll show you how to deliver GREAT SERVICE – the Things Engraved way!

We are passionate about PEOPLE. With our focus on Personalizing that special gift with engraving, you can put your knowledge, creativity and passion to work. We believe in personal growth and provide our employees with tailored learning and development plans that enable them to achieve professional success.

We are currently recruiting a Store Manager for our Things Engraved team

Store Managers:

WE OFFER: a Lucrative Incentive Program and a Flexible Work Schedule that can allow for work/life balance.

YOUR ROLE: The Store Manager provides support to the team in overseeing the daily retail store operations and is a leader in customer service.  As a Store Manager, you will have endless opportunities for career development. You will expand your leadership skills and learn to operate your store with open knowledge of sales strategies. You will share your feedback with your team and coach them to improve their sales performance. You will spend your days interacting with staff and customers as well as driving store sales by providing great customer service and expert engraving skills.

Successful Candidate Attributes/Experience:

• Creative, enthusiastic self-starters who works well with others
• Strong salesmanship, customer service and organizational skills
• Flexibility with regard to availabilities and work schedule
• Demonstrates the ability to prioritize and multi-task
• Desire to grow and evolve with our dynamic company
• One year of experience in the retail/customer service industry (required for Store Manager position)

We want to hear from you TODAY!  There’s no time like the present to take a step in the right direction! You could be well on your way to learning more about a Great Company and a Challenging Position! If this job is right for you, ACT NOW.

Email your resume marthae@thingsengraved.ca

REPORTING STRUCTURE:
Position Title: Key Holder
Reports to: Store Manager
Supervises: Supervises associates when assigned as manager on duty

QUALIFICATIONS:

• Preferably an existing sales associate that aspires for management role
• Ability to foster a customer focused selling culture
• Demonstrated results (selling and operational)
• Available for varied weekly shifts including weekend, closing and peak shifts
• Ability to provide in the moment coaching to associates

ROLES AND RESPONSIBILITIES:
Supports delivering sales plan through effective execution of store and operational tasks

Building High Performing Teams:

• Participates in the hiring process by screening and scheduling interviews for candidates
• Responsible for leadership tasks as delegated by the store manager
• Provide individual and team performance feedback and recommendations to managers
• Coach and reward in the moment to maximize selling potential of associates
• Responsible for enforcing company policy, ensures a safe work environment, free of harassment or unlawful discrimination
• Support onboarding and continued training of sales associates

Selling Effectiveness:

• Lead and model the selling and customer experience standards
• Lead selling efforts to meet selling goals during scheduled shifts
• Ensure associates consistently execute to the selling model
• Display knowledge of product, company policies and store strategies
• Set the direction and goals for the day/shift when associates arrive for work
• Build highly satisfied and loyal customer base through engagement, conversion and capturing customer e-mail
• Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
• Ensure associates receive scheduled breaks and meal periods (per province specific guidelines)

Telling the Brand Story:

• Support replenishment activities that keep the store full and abundant
• Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed
• Execute visual standards and maintain a safe, inviting store appearance Ensure implementation of company selling strategies

Operational Excellence:

• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive when assigned as manager on duty
• Act as the manager on duty, when scheduled, to address customer service, vendor or maintenance issues
• Responsible for communicating any issues during opening/closing shifts to the store manager
• Maintain policies and procedures
• Lead operational teams*
• Incorporate Asset Protection and safety messages into daily operations

Hiring Full time Salon receptionist

Duties:

greet clients, engage with them, and notify stylists of their arrival
book and confirm appointments
process payments
recommend retail sales

Your Opportunity

Being an assistant manager means business, all by overseeing store operations and assuming responsibilities from sales, client service to profitability and loss prevention. Supporting the store manager but creating and leading a team that ensures a unique and exciting shopping experience for the honey customer is top priority.

Your Responsibilities

• Grow the business through exceptional customer service and top-performing sales
• Maximize sales plans for the store through effective planning and execution
• Continually recruit, train and develop talented individual leading to a high retention of key staff
• Motivate your team to provide excellent service that create lasting relationships with their customers
• Model the expectation and hold others accountable
• Utilize all systems to maximize store efficiency and enhance the customer
• Maintain the operational excellence with in the store and ensure all corporate/store policy and procedures are adhered to
• Maintain a professional appearance consistent with the dress code and image guidelines

Your Prerequisites

• 3+ years of retail management experience
• Strong sales background and passionate about customer service
• The proven ability to meet and exceed sales goals
• Excellent interpersonal skills supporting both a team environment and customer service
• A lover of style and fashion
• A leader with the proven ability to train others
• Excellent organization and time management skills
• Excellent written and verbal communication skills

Job Type: Full-time

Please forward your resume to the Store Manager at leticia@shophoney.com

Your Opportunity
Whimsical and playful? This is so you. honey is seeking energetic stylists to help people look their best. Our customers come first, so creating an engaging shopping experience is top priority.

Your Responsibility
• Maximize personal sales consistently and build last customer relationships
• Provide exceptional customer service
• Provide a friendly and welcoming environment
• Demonstrate how new product can mix with the existing stock and previous purchases
• Demonstrate effective phone etiquette
• Follow through with the customer experience by utilizing thank you card and maintaining a client book
• Clean, vacuum, fold, size, steam, replenish as assigned
• Be aspirational to your customers in all aspects of culture: fashion, music, art and technology
• Maintain a professional appearance consistent with the established dress code and image guidelines
• Under the direction of the store manager, performs and completes other additional duties and assignments as required and/or requested

Your Prerequisites
• Strong sense of personal style
• Excellent written and verbal communication skills
• Excellent interpersonal skills supporting both a team environment and customer service
• Ability to recognize and react to changing work demands

Required experience:
• Sales and customer service: 1 year

Please forward your resume to the Store Manager at leticia@shophoney.com

Are you… energetic, friendly, organized & customer-service oriented? Do you have an outgoing personality, are able to multi-task, and excel in a fast-paced environment?

We are a busy salon and spa located in Thornhill and we are looking for an experienced long-term and full-time receptionist (possibility to move up to a managerial position for the right candidate).

Requirements:

•  Punctual
• Highly organized
• Experience in a salon/spa environment
• Experience with Milano booking software
• Sales experience
• At least 2 years of customer service experience
• Weekend, holiday, morning and evening availability
• Friendly and personable demeanor
• Excellent communication skills
• Able to stand for extended periods of time

Duties:

• Greet clients, engage with them, and notify stylists/aestheticians of their arrival
• Book and confirm appointments
• Process payments using POS system
• Accommodate walk-ins
• Provide info about our products, services, deals, and packages
• Recommend retail sales
• Maintain a tidy reception area
• Balance till and close the salon
• Resolve issues in an appropriate and calm manner

Job Type: FULL-TIME and LONG-TERM

We are NOT looking to hire students temporarily for the summer. Our ideal candidate has a well-groomed and professional appearance, flexible availability, and is seeking a challenging role with opportunity for growth.

How to Apply: If this opportunity interests you, and you meet all of the above requirements, please email your resume to curio.promenademall@gmail.com

Thank you in advance to all those who apply and we look forward to hearing from you!

M is hiring!
Do you have a passion for retail management?
Are you looking to join a company with growth and opportunities?
Do you live and breathe fashion?

Then what are you waiting for?!?!

Email your resume to hrdepart@shopmboutique.ca or drop it off in store!

Please specify your desired location in the subject line.

Two years relevant experience for all management positions. Thank you for your interest, only candidates selected for an interview will be contacted.

Please note: M will make reasonable accommodations available for applicants with disabilities if required.  Please let us know if an accommodation is required.

We are looking to hire individuals who are customer service orientated, who are passionate about the beauty industry and who enjoy working in fast pace environment.
What we have to offer:

• Hourly wages
• Monthly incentives
• 4% vacation pay
• Stat holiday pay
• On the job training
• Coaching and mentoring
• Opportunity to grow your career into management
• Many complimentary training classes 

Requirements:

• A min of 3 years experience in customer service
• Has worked in a salon environment
• Can multi task
• Has experience in reception
• Ability to communicate orally and professionally in English
• Outgoing personality with strong people skills
• Is capable handling multi phone lines and paying clients at one time
• Is self motivated, dependable and punctual
• Can work in a collaborative team environment
• Has handled cash and deposits
• Is fashionable and well groomed
• Has a strong understanding in basic mathematical skills
• Is comfortable working in a goal orientated environment
• Open availability
• Can handle multiple phone line