Skip to content

COVID-19 Property Updates

UPDATED September 22, 2021

As per the announcement by the Ontario Government, customers will be required to provide proof of vaccination for interior dining effective Wednesday, September 22, 2021.

Customers wishing to dine in the food court seating area will be required to provide proof of vaccination (paper or digital) showing that they are fully vaccinated (two doses plus 14 days) along with a government issued photo ID prior to taking a seat.

Individuals who cannot receive the vaccine due to medical exemptions will be permitted entry with a doctor’s note until recognized medical exemptions can be integrated as part of the digital vaccine certificate.  Children who are 11 years of age and younger and unable to be vaccinated will also be exempted from these requirements.


More information on proof of vaccination can be found here.

Promenade is open the following hours:

Monday-Friday 10am to 8pm
Saturday 10am to 7pm
Sunday 11am to 6pm

*Individual store hours may differ.  You are encouraged to call the stores directly to plan your visit.

All individuals entering Promenade Shopping Centre will be required to wear a mask or face covering while inside the shopping centre.  York Region has mandated that facial masks be worn when in indoor public spaces effective Friday, July 17, 2020. For more information on York Region’s policy please click here.

The health & safety of our shoppers, employees and community is always our top priority.  Please maintain physical distance of 6 ft at all times while in the shopping centre.  We have designated enter and exit doors and ask that you follow the floor markings in the centre.  The mall capacity is set at 2,000.  If this number is exceeded you will be asked to wait outdoors until we are able to allow more people to enter.

Stay safe & healthy!